FAQ
Is membership registration free?
Membership registration is completely free, and you will not be charged for it.
Please note that membership registration is required to purchase download products.
Please note that membership registration is required to purchase download products.
Which Debit / Credit card can I use?
All brand cards with the VISA / MASTER logo can be used.
Is there a deadline for downloading the purchased products?
The download deadline for download products is 30 days after payment.
Please download within 30 days from the purchase history list on the MY page.
(You can re-download as many times as you like within the deadline.)
However, please note that if you cancel your membership, all purchase history will be deleted and you will not be able to re-download.
Please download within 30 days from the purchase history list on the MY page.
(You can re-download as many times as you like within the deadline.)
However, please note that if you cancel your membership, all purchase history will be deleted and you will not be able to re-download.
I would like to unsubscribe, how should I complete the procedure?
There is an item for refusal procedure on the MY page, so please proceed to that procedure.
Will there be any commission when I refuse from membership?
No commission or other payments will be incurred when you refuse from the membership.
However, the remaining points and all purchase history will be lost when you refuse from the membership.
Please note that you cannot re-download if you refuse from the membership.
However, the remaining points and all purchase history will be lost when you refuse from the membership.
Please note that you cannot re-download if you refuse from the membership.
